Keeping a Journal

Writing our observations down is a key skill to develop as a business person. This is because much of our work occurs within highly verbal environments.

I have noticed that, in a very busy schedule, a great deal of a manager’s time is taken up with lots of small conversations that last about five minutes.

It is critical then, for the high performing manager, to take the time to note the salient points that are being made during the course of a day. A journal also provides a way of recording our own observations about what is going on around us.

By writing down our thoughts, we assist in our memory of them. At a later date, these notes serve as a wonderful stimulus for new business ideas and changes in our own ways of doing business.

I encourage you to have a journal. It will assist you no end in examining your own behavior. If you practice using a journal, you will find that you improve your own performance, on a daily basis, on the road to excellence.