We Are Responsible

Taking personal responsibility and being accountable for everything that happens in our business are critical to its success. To embody high degrees of personal responsibility, everyone in the company must understand the purpose of the business and the part he or she plays in achieving it.

This week, I was talking to a business owner who said that he did not understand why some of his staff were fearful of stepping outside of their “little boxes” to get an important job done. The job he faced required all hands on deck, and too many of his employees seemed fearful of taking the initiative to complete it.

We as owners must take responsibility for such a state of affairs. It’s all good and well to point the finger of blame at others, but it is our responsibility as business owners to have created the business environment, and the conditions in that environment, for personal responsibility as a value to be exercised.

We are responsible for the architecture of our business, and we must have it right if we want to achieve excellence and high performance throughout.