Leadership and Management are Verbs

In thinking and writing about business, I am more and more coming to the conclusion that management and leadership are verbs, rather than nouns. They are not about us as individuals, and our positions of power and authority, but rather they are dynamic functions.

These “doing words,” as one of my English teachers used to say in describing verbs, allow for the distribution of decision making and feedback that get things done and in so doing, serve the best interests of the business as a whole.

These functions then become everyone’s business, within the parameters of their particular areas of work, in serving the needs of customers.